Shipping policy

We are open from 9am to 5pm, Tuesday to Saturday. These are our standard business hours and orders will not be actioned outside of these hours. 

 

Click & Collect

Where items are physically in stock at our shop in Sittingbourne, we aim to have them ready for you to collect within a few hours, and always on the day of order.

Where items are in stock at one of our suppliers warehouse facilities, we aim to have them ready for you to collect within 2 working days of order. 

Some items may not be immediately available, and when this is the case, we will advise you immediately. 

  

Delivery By Courier

Where items are physically in stock at our shop in Sittingbourne, we aim to dispatch to you with our courier by the end of the following working day.

Where items are in stock at one of our suppliers warehouse facilities, we aim to dispatch to you by the end of the 2nd working day following your order. 

Some items may not be immediately available, and when this is the case, we will advise you immediately. 

We use Royal Mail's 48 hour and DPD's Next Day services, with deliveries taking place Monday to Friday.